GENERAL TERMS OF USE OF THE WEBSITE
The website is provided, as is, by the PORFIRIS O.E. store, under the terms and conditions set forth in this notice. Access and use of the website signify unconditional acceptance of these terms and conditions, as well as any modifications thereof.
1. INTELLECTUAL AND INDUSTRIAL PROPERTY
The content and information provided by the website, including but not limited to the design, distinctive features, logos, graphics, texts, documents, photographs, databases and in general any distinguishing mark and intellectual work of the website, constitute intellectual and industrial property of the store PORFIRIS O.E. and are protected by the relevant provisions of Greek and Community legislation as well as international conventions.
2. REPRODUCTION OF THE CONTENT
It is expressly prohibited, without the prior written permission of the PORFIRIS O.E. store, in any way, to reproduce, republish, modify, distribute, make available, transmit, use and in general exploit, all or part of the content of this website . Exceptionally, the individual copying and printing of a single copy of part of the content for personal and not public or commercial use is permitted, provided that the intellectual and industrial property rights of the PORFIRIS O.E. store will not be affected.
3. VISIT – USE OF THE WEBSITE
Every user has the possibility to freely visit the website. The visitor / user declares and guarantees that he will use the website in accordance with these terms, the applicable rules and provisions of national, community and international legislation and good manners. The visitor/user is responsible for the restoration of any damage that may be caused to the PORFIRIS O.E. store. or to any third party, from unfair and/or misuse of the services or pages or any part of this website as well as from the introduction, publication and transmission, through it, of any information, text, software or file.
In the event that the visitor/user does not agree or does not understand these terms of use, in whole or in part, he must not visit and/or use this website.
4. RIGHT OF AMENDMENT
The store PORFIRIS O.E. reserves the right to interrupt, suspend, modify or change, at any time and without warning, the services and information offered on this website. Also, the store PORFIRIS O.E. reserves the right to modify these terms of use at any time.
5. DISCLAIMER
The store PORFIRIS O.E. bears no responsibility for any damage caused to the visitor/user by accessing and using the content and the information and services offered on the website. The store PORFIRIS O.E. makes every effort to provide and ensure a high level of information and services through its website, but is not responsible for the accuracy, completeness, or correctness of the information provided on this website.
Also, it is not responsible for any redetermination of the sale price of the offered products, on the part of their publishers, as well as for any graphical or numerical errors in the prices or other details of the products.
The store PORFIRIS O.E. takes the necessary protection measures for the proper operation of this website, but in no case does it guarantee that the contents, the web pages and the technical facilities and capabilities of the website will be provided continuously and without problems, nor that the website and/or the servers (“servers”) through which he is connected, with the computer of visitors/users, will be provided without harmful applications which were installed without his knowledge.
The store PORFIRIS O.E. is not responsible for any damage caused to the customer by the non-fulfillment of its contractual obligations, which is due to events of force majeure or outside its control (such as, indicatively, failure to provide/network failures, weather conditions, strikes, etc.).
6. LINKS TO OTHER WEBSITES
The website may include referral links “links”, “hyperlinks”, advertising “banners” to other websites on which the PORFIRIS O.E. store is located. does not bear any control and is not connected in any way. The store PORFIRIS O.E. bears no responsibility regarding the content, the personal data protection policy, the quality, security, legality and accuracy of the information or services of other websites and/or pages to which it may refer through links, of any form.
For any damage that may be caused to the visitor/user from the use and access to the aforementioned websites and/or pages, the persons who operate or operate on the relevant websites are solely responsible. Advertisers are solely responsible for the content, legality and validity of the content on the advertising website.
7. SUBMISSION OF PERSONAL INFORMATION
The user who registers on the website is obliged to register personal information that is complete and true.
During registration, the user is asked to submit the following information: a) Name of Natural Person / Legal Entity, b) Address / Headquarters, c) Postal Code, d) Telephone Number, e) E-mail.
In the event that the customer requests the issuance of an invoice, he must submit his occupation and VAT
The store PORFIRIS O.E. reserves the right to delete a user’s account if it is found that the information he has provided is untrue, or he has not logged in to his account in the last 9 months, or has never made a transaction, or uses his account abusively or seeks to tamper with the website and her physiognomy.
8. DATA PROCESSING AND PROTECTION
The User accepts and agrees that in order to enter into a sales contract with the Seller through the Online Store, he is required to create a user profile, i.e. a “customer card” where he is asked to enter all necessary information for the purposes of concluding and executing sales contracts with the Seller.
The User undertakes the obligation to declare to the Seller a true e-mail and product shipping address, while acknowledging that any false statement renders impossible the execution of any of the sales contracts, subject to the Seller’s right to claim compensation from the User for any positive damage suffered by his guilty behavior.
The User is solely responsible for keeping the login code in the user profile he will create. The process is automated and the User acknowledges that the store PORFIRIS O.E. cannot intervene in the identification process for entering the Store, nor can he know the password – user code he has chosen.
The store PORFIRIS O.E. is in possession of the personal data entered by the User in the customer record (name, surname, residential address – shipping of Products – email address – telephone numbers, and therefore becomes a Data Controller within the meaning of Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).
Each use, the processing of these data and all data concerning the Buyers and their electronic trace in the Store, which is carried out by the PORFIRIS O.E. store, is done exclusively in accordance with what is defined by the GDPR.
The User – Subject of the data, may, at any time, exercise the rights provided for in the above Regulation and in particular in articles 12 to 23 thereof and in particular:
a) the right to information and access to his data processed by the PORFIRIS O.E. store.
b) the right to limit the processing of data,
c) the right to correct and delete part or all of his personal data, and
d) the right to object, i.e. to raise objections to the processing of his personal data.
It should be noted that the exercise of some of the above rights may not allow the conclusion or completion of the contract with the PORFIRIS O.E. store. The above data will be processed by the PORFIRIS O.E. mainly until the execution of the contract is completed and further some basic information will be kept that proves the legality of the processing on behalf of the PORFIRIS O.E. store.
The User has the sole and absolute control of this information and can at any time modify or delete it from his account – upon communication where necessary – without the consent or consent of the PORFIRIS O.E. store. Minimum information – identification data for the execution of an order, they will always be requested by the Store software, exclusively and solely for this purpose.
If the User wishes to delete all data concerning him, the User can contact the PORFIRIS O.E. store. by e-mail message and to exercise his right of oblivion with regard to the electronic trace of his account and the data he generated by his registration and his interaction with the Store stored on the servers of the store PORFIRIS O.E. The store will delete all this data within 7 days and cancel the User’s account. The User is entitled to re-register with a new account at any time.
To exercise the above right and in general to raise objections to the processing of the User’s personal data in accordance with the GDPR, the latter can contact the PORFIRIS O.E. store. and the persons authorized for this purpose, on working days from Monday to Friday and hours 09.00 to 14.00 on the phone 2651021946, or to send an email message to the address porfirisoe@gmail.com. on the subject of “View Objections to Personal Data Processing – GDPR”. If, despite all this, he still considers that his data has been used illegally, he has the right to appeal to the competent Authority (Personal Data Protection Authority www.dpa.gr – see below).
Especially with regard to the store’s communication with the Buyers with the aim of informing the latter about the Products that the store has through its website, the store is entitled to send to the Users’ e-mail address informative – advertising bulletins, provided they have chosen in this regard and granted express electronic consent to this (opt-in). Also, the same users are provided in a clear and distinct way with the possibility to object at any time to each User (opt-out / unsubscribe), in an easy way and without any charge through their tab / account screen (their profile), but also in from each relevant message, in case the User had not initially objected to this use from the settings of his profile – account.
The store PORFIRIS O.E. will continuously inform the User about the exercise of his rights as a Data Subject.
The above rights and their exercise are subject to restrictions to the extent that they conflict either in principle or due to the manner in which they are exercised by the User with the current legislation and other applicable provisions (e.g. retention of User transaction data for tax purposes – financial transparency of the store, retention for proof of consent, etc.).
The User agrees and accepts that the store PORFIRIS O.E. may collect statistical non-personal information regarding which Products he buys or browses most often and how many times he visits the Store or shares the Store’s Product hyperlinks on social networks.
The User accepts and knows that the Store, for the full functionality of the account – customer profile, for the realization – conclusion of sales contracts and in general the operation of the website and in the absence of another means of milder or different technology, temporarily stores in the temporary memory “cache” which cooperates with the browsing software it uses, text files “cookies” which store anonymous data related to the navigation – browsing of the website, or the operation of the Store’s software and interact with the software on each visit of the User. You can read more about these files by going here.
The User accepts the installation of these files on the storage space of the device – computer he uses to navigate the Store.
The User knows or must know, in case he wishes to block the storage of these files in his system, how he can, depending on the browsing software (browser) he uses, achieve the desired result – level of protection through settings . In this case, the User knows and accepts that, due to the application of this restriction, he may not be able to enter into sales contracts through the Store with the PORFIRIS O.E. store, until the blocking of the storage of “cookies” is lifted.
The store PORFIRIS O.E. complying with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) will make the necessary updates to this policy in order to optimally adapt to the new regulatory framework and amendments or interpretative circulars.
The User – Data Subject is entitled to submit questions and complaints in relation to the processing of his personal data by the store, to the supervisory national Authority, i.e. to the Personal Data Protection Authority, Offices: Kifisias 1-3, P.O. 115 23, Athens, Call Center: +30-210 6475600, Fax: +30-210 6475628, Email: contact@dpa.gr
9. TRANSMISSION OF DATA TO TRANSPORT COMPANIES AND COURIER
The eshop PORFIRIS O.E. for the execution – delivery of the user’s order, he obligatorily transmits to a third party the minimum necessary personal data for the execution of the shipment of the order.
The data transmitted to a third party (transporter licensed by EETT / transport company) is the name, surname, address (City – Region, number / street) and contact telephone number of the recipient user, exclusively for the purpose of carrying out the transport and delivery of the order.
As the store PORFIRIS O.E. collaborates with external third-party (express) transport service providers, this transmission of the above data is necessary for the execution of the order and cannot be excluded if the user wishes to receive the products he has ordered and purchased at his place.
In the opposite case, of refusal of the user’s consent for the above transfer, the user must come to the premises of the PORFIRIS O.E. store. to receive his order, so that the transmission of his minimum data to a third party transport service provider does not take place.
PORFIRIS O.E. store, in application of the general personal data protection policy of the users of its online store, in the event of a request for information – disclosure by a user about the identity of the collaborating third party transport provider (company name), will respond by disclosing the details of the provider that has undertaken the execution of the specific transfer for which each request is submitted.
10. ORDERS THROUGH THIRD PARTIES – GIFTS
In the event that the recipient is a different person from the user or from the invoicing entity (if a natural person), the user declares responsibly to the PORFIRIS O.E. store. that he has the express consent and consent of this third natural person, for the submission and registration of the necessary personal data that will allow the execution of the order, especially the invoicing in favor of a third party, and / or the delivery of the order to his name and address ( with registration and contact phone number).
In the unfortunate event that the store PORPHYRIS O.E. sued in any way for the processing of data of third parties in the context of the above procedure, the user who responsibly declared by accepting these terms, that there was consent or consent of the subject (third party), has the position of legal guarantor against the PORFIRIS O.E. and will be called upon to assume any damage suffered by the PORFIRIS O.E. due to such an unauthorized use of the third party’s personal data, plus reasonable legal fees, not excluded and any other claim of the PORFIRIS O.E. against the user, even compensation for moral damage.
11. TERMS OF SALE
All transactions carried out through this website are governed by the special terms “Payments” and “Shipments”, as stated on the relevant pages of the website (Help in the footer), which form a single and integral part of these terms of use as and from the provisions of Greek, Community and international legislation on distance sales. It is clarified that the user has the right to withdraw from the sales contract within 14 calendar days from the receipt of the order.
Defective products are replaced at the expense of the PORFIRIS O.E. store, if there is a relevant notification by email or other means of communication.
12. MINORS
The use of the pages and services of this website by a user/visitor who is a minor is only possible with the consent of his parents or guardians.
13. GOVERNING LAW – JURISDICTION
These terms are interpreted according to Greek Law. The Courts of Ioannina (Greece) are exclusively responsible for the resolution of any dispute that may arise during the interpretation-application of these terms of use as well as from the realization of electronic transactions through this website.
14. CONTACT
In the event that the visitor/user has any question or needs any assistance in relation to the use of this website, please contact the relevant department of the PORPHYRIS O.E.
15. LAST UPDATE
The terms of use may be modified when necessary. The users of the website are requested to refer to them at regular intervals, in order to be informed of any adjustments to new provisions of the legislation and variations.