All products are sent with a transport company or with bus (except aluminum products), after communication with the customer. The charge depends on the volume of the products and the delivery address.

We make every effort to ensure that orders, if the products you have selected are available, are delivered no later than the next working day to the carrier, so that delivery is achieved within 72 hours.

The company is not responsible for any delays in product deliveries, which are not due to its fault or constitute force majeure events, such as severe weather, road problems, strikes, etc.

If for some reason your order is delayed due to a shortage of the product you selected, we will contact you to inform you of the time of the delay and suggest whether you would like an alternative product.

Changes, replacements or refunds are made only after communication, consultation and instructions received by the customer.